FAQ - The Zazu

DO I HAVE TO REGISTER TO PLACE AN ORDER?

You can either register with your own user profile or purchase as a guest without the need for registration.

DO I HAVE TO PLACE A MINIMUM ORDER?

No minimum spend is required to purchase products within the online store. You can select the desired products from the many available within the shop and with ease receive them directly to your doorstep by express courier. You can achieve free shipping by purchasing at least 29.90 euros worth of products.

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

At present, the website is set up for PayPal payment only. Full details on accepted payment methods are available during the checkout process.

HOW LONG DOES IT TAKE FOR DELIVERY?

Delivery times may vary depending on your location and the shipping method you select. Usually, delivery takes 3 to 7 working days. However, please be aware that unexpected delays may occur due to external factors.

DO YOU MAKE INTERNATIONAL SHIPMENTS?

Yes, we do international shipping for most countries. During the checkout process, you will be able to select your destination country and view available shipping options.

ARE THERE ANY SHIPPING CHARGES?

Shipping is free for minimum orders of € 29.90 are made throughout Italy.

THE PRODUCT I DESIRE IS NOT CURRENTLY AVAILABLE. CAN I STILL ORDER IT?

You can write to us at shop@thezazu.it or contact us on whatsapp at 378 304 9005.

WILL YOU INFORM ME WHEN THE ORDER IS SHIPPED?

Yes, as soon as the goods are dispatched from our warehouse, you will receive a shipping confirmation by e-mail to the address you indicated when placing your order.

CAN I GIVE A DIFFERENT SHIPPING ADDRESS THAN THE BILLING ADDRESS?

Yes. Your order can be delivered to the address of your choice, (such as your office address.) You can manage your addresses directly from your account. You can enter multiple addresses and select the one you need when ordering.